1. How is the current economy situation affecting the banking industry’s job market?
A: Well, it is a global economic downturn affecting all spheres of business. Banking is not immune to this, so we look forward with optimism and plan our today, in terms of consolidating and positioning our existing portfolios for future. So, jobs as you state will be affected to the extent of this planning. Banks are just being slow and cautious in hiring as they don’t want to add-on at this stage. But key resources demands are always handled at specific levels and banks still hire them.
2. Has Commercial Bank International (CBI) slowed down your recruitments?
A: Yes, we have slowed down our recruitments, but we have not stopped hiring resources that are required to match the value-delivery aspects of the bank. We are trying to extract more from the existing resources and make each business units really earn their resources. This makes them responsible for the decisions they make and stand by the human resources function as their business partners and advisors to make this work for them.
3. Do you foresee any changes in the salary structure due to the economy crisis?
A: No, we don’t see any changes in the salary structure due to the economy crisis. If the salary structures were objectively built, then this will not affect the organizations at all. We have a very logically driven compensation model, it works for us in any given economic situation.
4. If I want to join CBI, what are you looking for in a candidate? What about fresh graduates?
A: At CBI, most of our recruitment strategies revolve around attracting the right talent also with the right attitude. So this is what we look for in the candidates, whether he/ she has the willingness to learn, adapt and deliver. So our watch words are COMMITMENT, COMPETENCE and CONFIDENCE.
At fresh graduates level, we let go the competence factor off, as we can build it up for them, but we surely look at their commitment and confidence levels.
5. What is your coolest contribution to CBI?
A: There are trivial many, but the vital few (let’s say the top 5) are:
a) National Development Program
b) Robust Manpower Planning Model
c) Succession Planning & Management
d) Centralized Business Outsource Structure
e) Implementing the HRIS
6. What is more important – education / experience? How important is the CV?
A: There is nothing like a CV with a combination of these E’s. But, if we are asked to take a choice, due to the pressure of performing from the moment you are hired, HR sticks itself with the experienced folks.
Personally, I will go for the education, as I believe that the you cannot build a system without the requirement and scope, as you may have experience but it needs the conceptual shrewdness to outperform the other experienced crowd. If you need that extra bit of edge , then there is nothing like a strong formal education.
7. In a world without money, how would HR work?
A: Probably you will have to work with GOLD!!! (Just Kidding). No, I think you can to an extent make HR work with the social/ relationship dynamics, but let’s be practical, business accepts HR only if it is commercially viable, so why should HR not talk about money or return of investments.